Terrible Business Practices - Underwriter Synchrony Employee Review

2.0
Jan 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Can't think of any. I was employed

Cons

Where does one begin. Asks for way too much and the compensation isn't sufficient for what is required. No flexibility. Like most,company extremely top heavy with senior management receiving mid to upper six figure salaries. Concerned more with ranking highest on great places to work rather than BEING a great place to work. Huge disconnect between management and employees who actually do the work. More concerned with "appearances" than realities. Moves entire departments from.site to sure with no regard as to how those changes will affect employees. Does not stick to promises made. Follow through horrible. All in all NOT a great place to work unless one is senior manager, ( CEO, VP, SVP,EVP). CEO dumped over 126k in stock collecting over $4 million all the while they were shutting down entire departments. These appears to be common practices with this company. Spends more $$ on handing out tshirts and tumblers and handing out pizza as opposed to simply paying employees a living wage and bragging about how they're a $6 billion dollar company. Easy to be that when senior execs only people enjoying huge salaries. Was not a pleasant experience to work there at all.

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5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee centric Decent benefits Stars

Cons

Has a lot of legacy systems that are hard to integrate

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fully remote, my fellow employees are great to work with.

Cons

The systems constantly lag and freeze, making an already stressful job even harder. You’re expected to handle the work of multiple roles while meeting unrealistic metrics and learning countless procedures. Calls are often back-to-back, and the two-minute breaks during busy times aren’t enough to recharge. Dealing with verbally abusive customers is common, and you’re required to give multiple warnings before ending a call. While there are opportunities to move into other roles, promotions often feel more dependent on who you know than your actual skills or performance. Overall, it’s a mentally exhausting, high-stress environment.

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