If you care about your mental health DO NOT APPLY - Account Specialist -Small/Medium Business (SMB) TELUS Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits And insurance, equipment is good

Cons

As someone who worked as an Account Specialist SMB Growth at TELUS, I can say that my experience was overwhelmingly negative. The management was incredibly micro-managing and toxic, which made the work environment feel like I was working in an international call center. One of the worst things about this job was the mandatory office attendance policy. If I couldn't hit my quota, I was forced to come into the office, which felt more like a punishment than a helpful solution. Upper management was constantly reminding us that we were replaceable and that someone overseas would do our job for a fraction of the cost. This made me feel undervalued and underappreciated, and it was extremely demotivating. In my opinion, this sales role is the most toxic work environment I have ever been in. If you want your mental health to take a beating, then this job is for you. However, if you value your well-being, I would not recommend it. While I can't speak for other parts of the company, my experience as an Account Specialist SMB Growth was extremely negative. There’s a reason why there’s such high turn over in this role.

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5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally great overall. Workload was strange

Cons

Workload was confusingly communicated I guess

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