absolutely terrible. A micromanaging nightmare. This company spies on its employees. - Telephone Consultant TIAA Employee Review

1.0
Dec 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Beautiful Charlotte campus. A decent benefits program. Good retirement plans like 401k and pension plans.

Cons

They micro manage you to death. You can hardly breath in that place without getting permission first. And just forget about time off. In their minds there is no such thing as family...only work.

Explore other reviews about TIAA

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

good benefits good training room for career advancement

Cons

can be easy to get by doing the bare minimum

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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