TIAA Reviews

Pros

Great company. Great Work Life Balance

Advice to Management

Keep up the great work

Pros

Training, Benefits, and excellent products. Focus on doing what is right for the participants.

Pros

Great benefits- 4 month fully paid maternity/paternity leave, great clients, wonderful co-workers, wonderful retirement benefits

Pros

Great company to work for, good benefits, great coworkers.

Advice to Management

Don't throw out your best workers because you chose to ignore their needs and requests.

Pros

Great company to work for

Advice to Management

Find a way for someone to find another position before letting them go

Pros

-Salary is appropriate for the level of servicing provided to clients
-Benefits are ok (better if you’re looking to start a family)

Advice to Management

-acknowledge that it’s a sales organization that has lofty sales quotas. Then maybe, the goals can be aligned with the executive team. Cannot have puff pieces about how “client” focused TIAA is then turn around and say, “max out on your bonus checks by knowing which products make you the most money”
-read ALL the other current/former employee feedback also. Many of the suggested changes would be very helpful

Pros

Great mission, vision, values and leaders.

Advice to Management

Determine if where we're headed aligns with why we were put in place as an organization.

Pros

Relaxed atmosphere
A genuine care for the customer; they really believe in their values unlike most

Pros

Competitive base salary and you are given a book of business as advisors are constantly leaving and clients get reassigned. Good benefits, good PTO allowance and parental leave(good luck not being guilted about using it though).

Advice to Management

Many have tried to tell you what is happening but, since nothing is changing, I have accepted that you just do not care. As long as the company exceeds its revenue numbers, and makes more revenue, maybe you don’t care that it is a stressful, punitive work environment. You have been made aware over the past 3 years of what goes on but nothing happens-the managers that insist on unethical practices to make the sale get rewarded with fat bonuses. Like everything else, this will eventually come to light and the reputation that TIAA has worked so hard to build over the last 100 years will come crumbling down; you have already seen some of this start with so many institutions taking their business elsewhere after the NYT article. My advice is to thoroughly investigate this and end this behavior and get rid of the cancers before that happens. Think about how much more you could grow with true servant-leaders at the helm instead of ones that take all the credit in good times but put all the blame on their people when numbers fall short.

Pros

Okay Benefits. Has long history

Advice to Management

Really embrace diversity and stop ignoring the efforts the company making. Stop hiring these advisors who want easy street. You are creating a boiler room environment. They give minorities a hard time because everyone feels threaten for their jobs.