TIAA Reviews | Glassdoor

TIAA Reviews

Updated April 28, 2017
984 reviews

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3.5
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TIAA President & CEO Roger Ferguson
Roger Ferguson
592 Ratings

984 Employee Reviews

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Pros
Cons
  • There are enough teams that are understaffed that complains about non-existing work-life balance are common (in 41 reviews)

  • Senior management is below average (in 34 reviews)

More Pros and Cons

  1. Featured Review

    "Great Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I've been here for 3 years and see how much everyone cares about our clients and doing the right thing. It's not just lip service. I've been lucky to work with really talented teammates and have had really good managers. It's not perfect, but I've seen other companies and feel like TIAA is a great company.

    Cons

    There's been a lot of growth with the company and sometimes the firm is slow to update new processes.


  2. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 10 years)

    Pros

    Great teamwork and great people, great benefits. Always looking at ways to be more efficient and improve processes.

    Cons

    Performance review process needs more transparency and to be revamped again.


  3. Helpful (1)

    "Lead program manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Lead Program Manager in Charlotte, NC
    Current Employee - Senior Lead Program Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    Great company culture lots of training lots of good people.provides a lot of opportunity. Cares about their people. Provides good tools. Listens to you and appreciate your feedback

    Cons

    You better hire in high because once you're hired very difficult to get Salary increases to your base. Cash bonuses are OK but the opportunity to move up is slow

    Advice to Management

    Pay attention to the technology roadmap and stay ahead of the curb


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Program Manager in New York, NY
    Current Employee - Senior Program Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    Great benefits, Health, Life Insurance, Tuition, 401K match AND company funded retirement pension. Very low stress. Flexible work hours. Ability to work from home whenever needed. Great culture. Noble goal of helping those who help others retire comfortably! The CEO Roger is brilliant, honest and humble.

    Cons

    Not easy to grow your career. Not easy to get to the next level or move to other departments. If you end up with a bad manager it can be like anywhere else. In 3 years I have never gotten a raise or promotion. I would have expected at least a small raise.

    Advice to Management

    Keep up the good work. Stay true to the company's vision. Try to help employees who work hard to get compensated and move to the next level.


  6. "Great Place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TIAA full-time (More than 8 years)

    Pros

    TIAA's alternative working space program is an excellent working model for those who have the skills and talent to complete the job but don't want to move from there home town.

    Cons

    Sometimes deliverables are delayed due to the excessive red tape hurdles.

    Advice to Management

    Continuously improve and streamline process and procedures without cluttering it with unnecessary technologies.


  7. "Wealth Management Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wealth Management Advisor in Charlotte, NC
    Current Employee - Wealth Management Advisor in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time

    Pros

    -lots of flexibility and great opportunity

    Cons

    responsible for too many clients

    Advice to Management

    retention aspect of position needs to be adjusted for clients who did not ask to be in our book


  8. "Amazing company that values employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Financial Consultant in Rochester, NY
    Current Employee - Associate Financial Consultant in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than a year)

    Pros

    Unreal retirement plan, amazing corporate culture.

    Cons

    Large organization has large organization problems.


  9. "Work / Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    Great work life balance.
    Good Benefits.
    Laid back atmosphere.
    It's a private company, so doesn't have the some of the distractions of a public company

    Cons

    A lot of reorganization.
    A lot of lifer's, makes it hard to move up.


  10. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TIAA (More than 5 years)

    Pros

    Great work/life balance, relaxed environment .

    Cons

    The comp is slightly below industry average


  11. "HR Lacks Diversity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Charlotte, NC
    Current Employee - Human Resources in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 3 years)

    Pros

    Good company benefits, good group of co-workers

    Cons

    *Human Resources lacks a mind set of diversity
    *TIAA is losing A LOT of diverse employees faster than non-minorities - data shows facts!
    *HR let's managers discriminate freely, and I hear SVP's in HR do this too
    *White HR SVPs will not promote African American woman - FACT!

    Advice to Management

    Stop discriminating against African American woman, and all minority employee's. And stop promoting only non-minority employee's to SVP/SMD titles!


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