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TIAA

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TIAA

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TIAA Reviews

Updated Dec 5, 2023

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Found 3,182 of over 4K reviews
3.9
73% Recommend to a Friend
75% Approve of CEO

Found 3,179 of over 4K reviews

3.9
73%
Recommend to a Friend
75%
Approve of CEO
TIAA CEO Thasunda Brown Duckett (no image)
Thasunda Brown Duckett
522 Ratings

What people are saying about TIAA

Finance

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "TIAA offers great benefits and the people that you work with are wonderful.(in 492 reviews)
  • "The only pro I can think of is Work Life Balance is good(in 233 reviews)
  • "Great people and the overall mission of the company to serve those that serve others.(in 185 reviews)
  • "Very good and good pay(in 136 reviews)
  • "Great culture and focus on internal movement(in 120 reviews)
Cons
  • "The management is poor and there is too much dead wood at the company.(in 172 reviews)
  • "Many of the middle managers have been promoted from within by sucking up and are completely uninspired and incompetent leaders.(in 102 reviews)
  • "The technology side of the business does not allow qualified and experienced American minorities to advance into senior leadership roles.(in 56 reviews)
  • "Middle and upper management are out of touch with those actually in the trenches.(in 40 reviews)
  • "Cronies are brought in by senior management as they believe hey have all the answers.(in 40 reviews)

Ratings by Demographics

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This rating reflects the overall rating of TIAA and is not affected by filters.

    1. 5.0
      FEATURED REVIEW
      Dec 20, 2022
      Corporate Strategy and Development Analyst
      Former Employee, more than 3 years
      New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They take care of you and give you all the resources you need to have career mobility within the enterprise and create bonds with colleagues

      Cons

      Perhaps has some jobs that don't add much value to the firm, but that's akin to most corporate employers.

      3
      1. 5.0
        Dec 5, 2023
        Operations Manager
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Great company, awesome benefits, hard to leave

        Cons

        The technology used within the company can be antiquated. Seems more investment is coming but not the first time I'd heard that.

      2. Join the TIAA team
        See Our Latest Jobs
        1. 4.0
          Oct 31, 2023
          Director
          Current Employee
          Charlotte, NC
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The people- stong community and desire to do What is right for our participants

          Cons

          Our CEO. She is more interested is who she can snap a selfie with than in running the company

          26
          1. 4.0
            Sep 12, 2023
            Sr Compliance Associate
            Current Employee, more than 8 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Benefits, responsible PTO for exempt employees, 4 month’s maternity/paternity leave, for the most part most managers that I’ve encountered are easy going (as long as you do your work, you’re good), pay is good.

            Cons

            C-suite executives lately are no where to be found. They roll out policies that affect our everyday lives (I.e. coming into the office 3 or more days per week notification by email with no details), but expect our individual managers to explain the policies to us without proper instructions.

            31
            1. 3.0
              Nov 29, 2023
              Managing Director
              Former Employee, more than 10 years
              Charlotte, NC
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Mission based and client focused

              Cons

              Constant chaos, everyday is a crisis, and a strategy that keeps changing based on constant leadership change

              7
              1. 4.0
                Nov 14, 2023
                Business Management
                Current Employee, more than 8 years
                Charlotte, NC
                Recommend
                CEO Approval
                Business Outlook

                Pros

                TIAA is going though a major transformation in the technology delivery space, following our "Delight the customer" value, and our goal of "retirement with dignity for all".

                Cons

                This is an overdue transformation. Now that we are changing, There is anxiety on changing on the go, while running. For lower level individual contributors, this may feel discombobulated, disjointed, disorganized, and at times counterproductive.

                1
                1. 5.0
                  Dec 5, 2023
                  Managing Director
                  Current Employee
                  Charlotte, NC
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Competitive Compensation and career advancement opportunities.

                  Cons

                  Location and RTO policy requirements

                  1. 4.0
                    Dec 2, 2023
                    Financial Representative
                    Current Employee
                    Lewisville, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Paid study time to get FINRA licensed. 24 PTO days/ year. Extensive training program. Continued growth opportunities.

                    Cons

                    18 month promise to the Inbound Call Center.

                    1
                    1. 3.0
                      Dec 1, 2023
                      Risk Manager
                      Former Employee, more than 10 years
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Mission based organization drives career fulfillment

                      Cons

                      Leadership comp structure drives short-term decisions to max out payouts at the expense of long-term results

                      1. 4.0
                        Jan 13, 2023
                        Marketing Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great values Pride in serving those who serve others Solid salaries and benefits

                        Cons

                        Leaders are more concerned about their personal branding than the company's Outrageous return to office demands and resistance to remote work that doesn't take into account caregivers, people who moved during the pandemic, or even neurodivergence. Employees are anxious and unhappy about it and TIAA will of course suffer for it. I heard from a friend on the People Team that for months and months, they've received TONS of negative feedback from associates and they aren't reporting it up to the ladder because execs only want to hear what they want to hear. Performance reviews are overly political because of the bell curve/calibration. Top performers are routinely held down to 3's (1-5 scale) even when they merit higher in some cases due to leader biases. Lots of experimentation with the org chart and processes are often implemented before being fully thought out. Leaders cheer "fail fast and fail forward" without taking into account how those failures might impact people's livelihoods. Leaders love to talk about a culture of "Speak Up" and "Be the Change" but it's meaningless. It's just a hollow hashtag on Thashunda's Instagram.

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                      TIAA Reviews FAQs

                      TIAA has an overall rating of 3.9 out of 5, based on over 3,503 reviews left anonymously by employees. 73% of employees would recommend working at TIAA to a friend and 63% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, TIAA employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at TIAA. This rating has decreased by -1% over the last 12 months.

                      73% of TIAA employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TIAA 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at TIAA to be career development, culture, benefits and the cons to be workplace, senior leadership, management.

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                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      1
                      1 Comment

                      B2B Account Executive

                      Saw this on twitter. Questions to ask hiring managers/recruiters: 1.What typical challenges can someone in this position expect to encounter in this role and within the company ? 2.Could you detail the key objectives that a new hire should prioritize in this position ? 3.Which specific skills are crucial to perform successfully in this job ? 4.How does the company evaluate performance & success in this role ? 5.From your perspective, what is the most appealing aspect of the comp

                      1
                      2 Comments

                      Senior Consultant

                      People who interviewed at JPMorgan Chase how long did it take for you to receive an offer after the final interview?

                      1
                      0 Comments

                      Glassdoor has 3,503 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.