TIAA Reviews | Glassdoor

TIAA Reviews

Updated December 7, 2017
1,110 reviews

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3.5
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TIAA President & CEO Roger Ferguson
Roger Ferguson
685 Ratings

1,110 Employee Reviews

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Pros
Cons
  • There are enough teams that are understaffed that complains about non-existing work-life balance are common (in 49 reviews)

  • Senior management tries to micromanage everything instead of moving forward (in 37 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company, people and values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Relationship Consultant in Denver, CO
    Current Employee - Client Relationship Consultant in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 5 years)

    Pros

    Benefits and quality people(clients & employees). Plenty of opportunities with the right planning and strong effort. Great CEO and they try to keep employees informed about what’s happening within the company. COE takes time to present updates in person. When have you met the CEO of fortune 100 company? You will at TIAA... they care.

    Cons

    The right hand doesn’t know what the left hand is doing... communication between departments can be better. I’ll say they improved on this issue Big time!

    Layoffs. Don’t become stagnant or an antique furniture. Movers move... Others stay put till they get cut to lower expenses.

    Advice to Management

    Don’t become Wells Fargo, Chase, Merrill or Schwab or these questionable B&D/RIA.


  2. Helpful (7)

    "Wealth Management Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wealth Management Advisor
    Current Employee - Wealth Management Advisor
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 5 years)

    Pros

    Good retirement benefits and higher than average PTO allotment. Compensation isn’t high but it is comparable to the industry. Clients impact the world and they’re not too difficult to reach. Book of business is provided but rapidly decreasing

    Cons

    Culture of fear!!! No one is allowed to speak up without fear of losing their job or status. They didn’t take to heart the concerns portrayed in the NYT article. Most of the article was untrue however the sales culture aspect was true. Management is more focused on sales goals than client impact.

    Advice to Management

    I advise the CEO to take a closer look at the culture of fear in IAS. Senior management states they want advisors for life but they’re aren’t setting them up for success. Instead most advisors are worried each year about losing their job.

  3. "Great company!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Been great so far. Many of opportunities through this company, and supportive of helping you succeed. Pay is fairly reasonable as well

    Cons

    No cons at this time. Just keep doing what you’re doing and stay flexible with your employees - they will work harder for you


  4. "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Strong Values. and integrity. committed to clients

    Cons

    Can be slow moving. Political


  5. "Sr. Director - Finance Retail Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in New York, NY
    Current Employee - Senior Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than 8 years)

    Pros

    Great culture, down to earth management

    Cons

    Could be more nimble and agile


  6. Helpful (3)

    "Easy Company to Work for but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    very good work life balance, good benefits

    Cons

    culture of mediocrity, no rewards for outperformance, slow moving, limited upward mobility since many middle and upper managers have been with the company a long time


  7. Helpful (2)

    "Be aware of joining their real estate team if you are a hard worker or a minority"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in New York, NY
    Current Employee - Associate in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TIAA full-time (More than 5 years)

    Pros

    The previous management was great at encouraging staff's professional career growth , allowing hard workers upward mobility and compensating them accordingly.

    Cons

    3 rounds of layoffs between 2015 - 2017 and still ongoing. 90% of senior level female professionals are gone. The new management is old boys club. Hard workers get swamped with all the work without recognition. Promotions and compensation are reserved for those (mostly lazy and untalented) friendly with the management. Low employee morale. Talented young people are leaving left and right.

  8. "Financial Services Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Financial Services Consultant in Lewisville, TX
    Current Employee - Registered Financial Services Consultant in Lewisville, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TIAA full-time (More than a year)

    Pros

    Great place to work. A lot of internal positions to choose from, both lateral and vertical, and you are encouraged to pursue growth opportunities. Work life balance is great.

    Cons

    I honestly don’t have anything negative to say about this company. Some processes could be better, but the feedback mechanism is there to address any significant concerns.

    Advice to Management

    I love this place 😁


  9. Helpful (3)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at TIAA full-time

    Pros

    Benefits, Compensation, and Work-Life Balance

    Cons

    Certain newer business units have a Cultural disconnect from the larger organization. Loosing sight of the original mission...bring back the greater good mantra.

    Advice to Management

    Re-think the culture and senior leadership within IAS. It is not client centric, nor is it employee centric...completely self-serving.


  10. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TIAA full-time

    Pros

    not tough, and learn a lot

    Cons

    it seems that it does not sponsor this year


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