Know the devils you want to deal with - Financial Services Consultant TIAA Employee Review

1.0
Apr 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Salary and vacation time beat all other companies I've worked for in my career so far.

Cons

Management seems to be stuck in the 50's. Feedback from front-line employees to improve processes and technology seems to be disregarded. The internal processes are complex and transparency/collaboration between business partners is isolated despite a cultural value of acting as one team.

Explore other reviews about TIAA

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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