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      TIAA

      Engaged Employer

      TIAA reviews

      The future is bright - Service Representative TIAA Employee Review

      5.0
      Jul 7, 2010
      Service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I started here people seemed disgruntled due to long hours during conversion to OmniPlus. Thanks to inspiring leaders the company is making a change to make a focus on serving our customers -- both internal and external. The company is looking at making a unified team across the numerous departments. They have also sponsored cross departmental Job Shadowing, and have created a Career Development team to ensure employees are properly supported for their career path.

      Cons

      Politics as usual. I've managed to mostly avoid.

      Explore other reviews about TIAA

      5.0
      Jun 14, 2026
      Financial consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance, good benefits, decent pay, ease of running your own practice as an “advisor”, and healthy work environment

      Cons

      Management styles can vary and affect your experience, upper management doesn’t seem to be well equipped to ensure the organization’s success but it is resilient nonetheless.

      3.0
      Jun 29, 2026
      Senior director marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, strong mission, nice office, generous retirement plan in addition to 401(k) match.

      Cons

      Lack of strategic clarity, culture that is unused to making sales, constant and debilitating reorganizations.

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