Pros
-The hours are perfect for a student -Some perks: coffee, free dinner on Saturday nights, free fruit (do not take too much or else you will be yelled at!) -Supportive supervisors -Fun and hardworking colleagues
Cons
-Rarely paid on time, as in do not expect to be paid on payday. Ever. -Management will throw you under the bus to save themselves -Do not even think about going to HR for anything. Human Resources is not there for you and do not care at all about you. They will not only throw you under the bus, but they will roll back and forth to ensure you are dead -The rest of the company does not take customer service seriously, treats the department like the kitchen cleaners, blames the department for things, condescension galore -If you are sick and you call in according to protocol they will still ask you to come in and make you feel bad. I have seen colleagues working with fevers -All of your colleagues are university or college educated and highly overqualified for this job, and yet the team is treated like idiotic children. Do not expect to be respected by anyone except your colleagues and supervisors.