employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

Not what it is made out to be - Former Manager The Container Store Employee Review

1.0
May 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Great people at the store level, Elfa is an amazing system, phenomenal training for prime-time associates.

Cons

Non-existent training for new managers. The Foundation Principles are being ignored and associates are being treated unfairly. Upper management is still saying things have not changed since the company went public, however it is obvious that the only thing that matters now is the bottom line. In management, the GM will be defended no matter how bad they are or what they do. No room for advancement from prime-time to full-time and no growth for managers.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

2
See reviews by: Helpful|Rating|Date|All