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The Container Store

Engaged Employer

Can it possibly get any worse? - Part-Time Sales/Visual The Container Store Employee Review

1.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Many wonderful co-workers, who truly love the store and the customers.

Cons

The employees are now, and have been for a while, a beaten down group of frustrated workers. The current level of staffing is beyond ridiculous. How much more can we take of angry customers, long lines at the registers, and truck shipments not on the shelves (still in boxes) ONE WEEK after hitting the stock room. Or those boxes are on the floor, which we all step over because no one is scheduled to process them.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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