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The Container Store

Engaged Employer

Untrue - Designer and Sales The Container Store Employee Review

3.0
Feb 19, 2017
Recommend
CEO approval
Business Outlook

Pros

When the company came to Wisconsin I was excited. I already had a full time job but wanted something a little extra. I interviewd and got hired. I was impressed with all the other stores who came and trained us as we were the class to open this new store. We learned so much from them. There was a mindset that we were all equal and we work together.

Cons

That mindset changed after our trainers were gone. When we opened we worked alot of hours. 30 to 32 as a part time. I was okay but it was a bit much. I loved the customers and helping them find solutions for there home. I loved designing, merchandising and most of all loved my co workers. The management however just worse and over there head. After a few months of being open the hours went from 30 to 20 to 10 to like none for some weeks. Moral went really low in this store. We would ask for more hours and ignored. We were told we could not swap shifts to get more hours. We were told that we could not update our schedule even if we had school or work. It finally took a schedule of only have 1 HR of work to say that's it. I loved this store and most of all I move my job. It sucked that they really just don't care about the good people they have or had.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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