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The Container Store

Engaged Employer

We can run the store without you. Please become part of the team. - Full Time Sales The Container Store Employee Review

3.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

I am an organization freak, and my co-workers get it. The majority of the staff is fabulous and fun to work with.We are a very diverse group, and there is an amazing array of skills and talents the staff brings to the table. There are no individual goals, and there is no commis sion. I believe that the company really does care about the welfare of its employees, but some of the management hires are questionable. The brass tacks, retail-lifer that knows what retail is about does not get the management job, but those with pretty resumes or district manager titles do. District managers do not know how to handle the day to day of running a store.

Cons

The scheduling is ridiculous. There are constant problems with changes being made without informing staff, and rather incompetent managers. The scheduling is a disaster, and they are changes made after posting, leaving holes in the coverage on a regular basis. Some people rarely or never close, while others close 4 night out of 5. We sometimes open on weekends with no register staff on the schedule for the first two hours of the day. I have had to close with only one person beside myself more than once. Unpleasant workers are not weeded out, and the managers never, ever close the store.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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