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The Container Store

Engaged Employer

If it wasn't for a few great co-workers... - FT Leadership The Container Store Employee Review

1.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Employee discount. Extensive training which allows you to learn many new things. A few really awesome trainers who travel to New store openings.

Cons

Poor upper management, always in the backroom and hardly ever on the sales floor. Extremely limited payroll so every employee is stretched thin and frustrated. Customers complain daily for having to wait in long lines because of minimal floor coverage. Little to no room to advance in the company. Managers do not trust employees to make educated decisions. Turnover is the highest I've ever seen in any retail chain especially with part timers. They are expected to know just as much as Full timers but scheduled 2 days a week if lucky (1 of which is a truck shift). Truck shifts are never fully staffed, employees are overworked and frustrated.

Explore other reviews about The Container Store

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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