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The Container Store

Engaged Employer

Retail Sales NY area - Retail Sales/Visual Merchandiser The Container Store Employee Review

2.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexibility with work scheduling Excellent employee discount Good relationship among employees Excellent Training Teamwork among prime-time employees excellent.

Cons

Sales training is good, but not enough manpower on the floor to put man in the desert selling into effect. Company gives a raise range, but even the best sales people don't receive that percentage, due to management trying to keep payroll down. This is a recent development over the last 2 years, since enactment of bonus for store managers to reach payroll goal. All-store meetings take away from payroll to be used on sales floor during that month. Full time staff spends too much time answering to Corporate by email, conference calls, etc... leaving little time for supervision to what is actually going on on the floor. As each store is added (Now at 57) more bureaucracy is added to the mix, and the more the company seems to be more like other retailers where profits are more important than employees. "Health Insurance" for prime-timers not really anything useful. It even gives a warning that it is not considered health insurance in the state of MA. The company believes that they can teach personality by doing these role plays every morning. We get the message. You can't teach someone how to be brave or have the gift of gab needed for sales. Hire people that have sales ability, not try to drum it into their head every morning.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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