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The Container Store

Engaged Employer

Maybe once a great place to work, but not now - Sales The Container Store Employee Review

2.0
Mar 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Difficutl to say now. So much has been stripped away that once made this a good company. The best reason...the "regular folk"--those who are realistic--are what I liked about the job. It's also nice that there's no penalty for treating customers well.

Cons

Brainwashed, long-time employees who think that TCS is absolutely the be-all and end-all. Maybe it once was, but not now. 7 total holidays, only 3 of which are not floating. A salary freeze, and no 401-K match (because this saves jobs?). The worst...a tie...the arrogance that the company is still the best place to work, or being called "leaders in the business" when we're really nothing more than hourly employees. C'mon, get real.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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