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The Container Store

Engaged Employer

Working your fingers to the bone! - Anonymous employee The Container Store Employee Review

3.0
Mar 25, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay rates are great for the retail industry. The quality of people that are hired is exceptional. The leaders of the company seem to be genuine and realistic about the times we are in and are trying new ideas to spark business. They may not always be the best solutions, but at least they are trying. The discount is the industry standard. An abundance of communication and openness accessable to every employee. Great philosophies for the companies core values. Taking care of the employees first will result in them taking care of the customers, which should translate to making a prophet.

Cons

The level of work and accountability is very unbalenced. The full time visual team is worked into the ground!! The full time sales staff...show-up, and be floor coverage. Senior management doesnt give the impression that they would roll up their sleeves and work by your side to get the job done. The visual team is under a lot of pressure, crazy hours and too many emails to manage. As payrole gets cut, its hard to keep up. Minimal amount of holidays, no personal days. The hiring process is insulting to the applicant. It is a waste of time and gasoline to have to go through what they do for nothing!

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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