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The Container Store

Engaged Employer

Help us Keep The Container Store We Love! - Manager The Container Store Employee Review

3.0
May 22, 2009
Recommend
CEO approval
Business Outlook

Pros

TCS has a tremendous heart. We truly want to do the right thing for our customers and our co-workers. I've never worked with such a great team. They make coming to work a joy.

Cons

Between growing pains and the economy, TCS is experiencing a disconnect between the foundation principles we all believe in and reality. The time has come to take away the rosy glasses and have some honest dialogue about what needs to be improved. No one is honest about what the difficulties are. They grumble amongst themselves then present a shiny smile to the people who need to hear it. It is career suicide to point out any flaws in TCS.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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