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The Container Store

Engaged Employer

Great beginning, sour end - Full Time Visual Sales The Container Store Employee Review

2.0
Mar 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Great employee discount. Other employees are typically very competent and fun. Customers are surprisingly nicer than in other retail environments. Set schedules for FT employees.

Cons

There are very vague company policies... not a "black and white" place to work. This means that they can chose to terminate your employment for any reason. Management chooses favorites and makes clear distinction between the favorites and everyone else. Tenured employees also have favorites. Brown nosing will get you far with this company, but standing up for what you believe in and what is right will get you no where and could even cost you your job. Sometimes extremely hostile work environment. Uncertainty of who to reach out to if you have company/store concerns as there is no official HR department. Unclear as to what an "employee first" culture is. Not very many upper management can explain it. Expected to attend leadership and store meetings on your day off. There is no effective processes of employee development. If you're looking to move up and have an actual career with TCS, you won't find it unless you are in a multi store market.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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