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The Container Store

Engaged Employer

Great place to work if you've never worked retail before - Full Time Visual Sales The Container Store Employee Review

3.0
May 6, 2013
Recommend
CEO approval
Business Outlook

Pros

- Great fellow employees, everyone is willing to help everyone else out - Specialized retailer, so most of the customers come in knowing what they want/need

Cons

- Managers tend to be in back office most of the time, almost no time spent on sales floor - Unrealistic expectations & they're totally inflexible when it comes to suggesting new ways to do things - If you have any prior retail experience, it's almost 100% not applicable to the way they want you to do things.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

2
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