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The Container Store

Engaged Employer

it just keeps getting worse - Full Time Sales The Container Store Employee Review

2.0
Aug 8, 2009
Recommend
CEO approval
Business Outlook

Pros

the only thing good thing left is some of my co-workers, but slowly they are all disapearing too, along with our 401k's and our raises

Cons

they put alot of prime timers on 3 hour shifts, then the hire new people at less money. everything is sell sell sell, don't only sell them what they need but sell them alot of things they don't need. One of the first things we learned in foundation day was that tcs takes care of its employees first in turn the employees take care of our customers and making money becomes easy, now they just want the Money. everything here is money money money. Most of us at our store laugh when we miss goal because we don't care anymore, you can't treat us this poorly and expect any different. Another good laugh is at huddle when the managers cheer and celebrate goals , we all just look at each other and roll our eyes

Explore other reviews about The Container Store

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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