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The Container Store

Engaged Employer

A Great Gal Left the company - Part-Time Sales/Visual The Container Store Employee Review

1.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Pros are hourly wage, and wonderful customers...lots of great people work here...but that is changing too. Today I was speechless to find out that one of the really great employees left our company. She was there 9 or 10 years and was one of those really great sales people. She welcomed me to the company when I joined. Our customers loved her and she had a way about training and selling in a welcoming way. She was one of my biggest Pros. I feel sad as the Pros keep walking out the door. The once contagious air of excitement is turning into the air of no one cares anymore.

Cons

We keep losing all the great ones. One by one they seem to walk out the door after they can't take anymore of phonyville, USA. The cons are all together outweighing the pros. Every week I get my paycheck I wonder if it is still worth it. Lack of energy, excitement and fun that used to exist here is gone. Managers at our store are incredibly gifted with spin. They put a spin on anything unpleasant and try to leave you thinking whatever they want you to think. Interesting that they hire smart people and then try to get you to let them think for you..

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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