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The Container Store

Engaged Employer

Lost Culture - Anonymous employee The Container Store Employee Review

2.0
Apr 4, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with,great discount.

Cons

They have lost the culture that made TCS so special. Finding ways to stay open during this crisis is not employee first. Everyone is stressed or choosing to stay home with no pay. The few stores that they couldn’t find loopholes to keep open are getting paid to stay home. Never felt so disappointed in this company. No way anyone will vote them in for Fortune 100 Best Places to Work in 2020. Sad to read Melissa’s response to Covid-19

Explore other reviews about The Container Store

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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