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The Container Store

Engaged Employer

Management needs to listen...please...I am honestly begging you. - Part-Time Sales/Visual The Container Store Employee Review

1.0
Dec 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Most of the people that I work with have become great friends of mine. I will keep in contact with most of them throughout life.

Cons

The main issue I have right now (and there are hundreds more) is that I've heard managers say that people on this website are just upset and venting. The tone behind it was that because we are so upset at the company none of these complaints are worth actually listening to. Apparently we are just complaining to hear ourselves complain. I heard a manager say the other day that if our AT is set at $60 and you see a customer with less than $60 in their cart then there are still needs that they have not fulfilled. I'm sorry but if a customer comes in to buy a pitcher for their lemonade and that is all they need then maybe that's all they truly need. Not $60 of other stuff just because we'd like to over sell everyone who comes into the store. I know...what a radical concept!

Explore other reviews about The Container Store

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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