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The Container Store

Engaged Employer

Disappointing. Employees First? Not so much anymore - Visual Sales The Container Store Employee Review

2.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

40% discount flexible hours Fond memories of the way it used to be.

Cons

Trained and encouraged to help customers and understaffed so we aren't able to use our training. Steady decline in practicing the principles the company gives lip service to. Not as much fun as the job used to be. Hiring Management from outside the company. Managers work under too much pressure and team members feel it. Employees first---NOT. Embarrassing Tag line because it is obviously not true. Impossible standards. They don't pay 50% over other retail stores as they claim they do. Company has sold out.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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