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The Container Store

Engaged Employer

It's like Summer Camp in the worst way possible. - Visual Sales - Part Time The Container Store Employee Review

2.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

-The pay is extraordinary. I actually was a "primetimer" and a seasonal one, at that, so my pay was only 11 an hour. I found out full timers and other part-timers ran anywhere from $12-25 an hour. -The uniform is nice and flexible. No horrible hats, polos or ugly shoes required. However, you pay for all your shirts and they were expensive. -The job is fairly easy, especially if you like to sell. -The company offers a LOT of training, so even if you know absolutely nothing about anything, you will at least pass as someone who is equipped by the time you hit the floor.

Cons

-The people who work here full-time are definitely a certain breed and tend to be a little overzealous, cultlike and frankly, a little creepy. -The culture can be super campy and unnecessary, such as pre-work "huddles", bingo games to get you to learn and bond, coworkers that are so cheerful it makes your headache. Seems fake and unnatural a lot of the time. Something you need to experience to truly understand. -I found a lot of the training to be over the top (5 hours of learning about ELFA closet measurements and other information you won't possibly retain, for example) -If you are a register sales person, good luck. You are required to "capture" every customers e-mail, every transaction, and are closely watched for your percentages. You WILL be called out if you suck. Expect to lie to customers and tell them it's "not for marketing, but it's for return purposes!". Also have to ask for their zipcode and phone number. Many customers get bristly and find it invasive. It's a nuisance doing things to people you personally know you would find annoying, but an otherwise easy and sometimes fun role.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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