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The Container Store

Engaged Employer

Not the same company I started with - Part Time Sales The Container Store Employee Review

2.0
Sep 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Discount, employees you work with (not for), ability to make decisions on your own (once you have proven to management that you can do this without their interaction at every turn and/or you have the ability/confidence to think for yourself).

Cons

See above in parentheses. Too much micro-managing by SM's when they venture out from the back office. Lack of promoting/allowing too much variance from their "whole-brained" thinking/approach. Individual thinking is generally frowned upon. The biggest thing is the inability of ANY of the SM's to do any of the menial tasks we are supposed to -- register back up, carry-outs, helping customers. Their contribution ends with getting on the walkie and saying, "There's a customer over in shelving. If someone could help them, that would be great." Such leadership!!

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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