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The Container Store

Engaged Employer

Don’t be blinded by the Honeymoon stage. - Designer The Container Store Employee Review

3.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

The customer demographic is on the kinder side. Only occasional “Karen’s”. Majority of colleagues are nice as well. Decent part time job if that’s all your looking for, they’ll hire you at $15/hour.

Cons

There is so much under the surface. The leadership structure is that of popularity over knowledge. There are GMs and above (CCMM for example) that it’s quite confusing how they are in this role. Then there’s pay. If you stay with the company for an extended time, expect pay freezes and one 3-5% raise at best per year. The new CEO or whoever is in charge of compensation finds incentive bonuses to be an adequate bandaid opposed to actually addressing pay issues. Full time employees are making what they made 20 years ago with the company without even approaching the topic of inflation. 2/3 of the full timers in my location have a second job due to cost of living. Although another store, Walnut Creek can’t find any full time employees so they’re now hiring at 25% more than someone who has been with the company for 7 years. It’s not a place for a career unless you want to chase a carrot on a string.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

1
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