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The Container Store

Engaged Employer

Overworked, Under paid and under appreciated - Operations & Visual Manager The Container Store Employee Review

1.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Generous Employee discount Communication Patterned schedule for Leaders/Managers

Cons

Low labor hours for low/mid volume locations for amount of work/s scheduling expectations. Low pay rate for this position compared to GM position when workload/responsibilities/expectations are much higher than GM. Company expectations not realistic for all volume stores, which frustrates part time staff, hourly leaders to be able to get expected work done plus help customers. . Company does not value efforts and work done by Visual and Operations members of the business. Bonus amount is very low. Yearly raises are minimal. Health plans were awful for the price paid. Constantly contacted during time off about work issues and questions, when General Manager and Full Time leaders were working and could handle issues. New CEO and senior Management team has gotten away from what made the company a great place to work for, company getting away from its core values. The principles are just words now, not what’s lived by the company as they were in the past

Explore other reviews about The Container Store

5.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing management, I can't complain about that.

Cons

No cons really, they made truck days fun.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

3
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