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The Container Store

Engaged Employer

Sinking With Satish - Anonymous employee The Container Store Employee Review

2.0
May 9, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of the pros with this company have been quietly removed since Satish took the position. Part time employees do earn PTO and have access to health benefits. Employee discount is great except it's being cut in half on a lot of new products with the eventual (probably quiet) reduction on the horizon. Foundation principles were a terrific indicator of the company culture until Satish rewrote them to match his time at Sephora.

Cons

In the last year FT quietly had their time off for birthday and anniversary taken away though it was touted that Satish was giving us another day off in the form of a "free floating holiday" so in truth it was reduced by 1 day. Part time employees quietly had their sick time removed. Having to watch "Keeping up with Satish" every quarter is still a chore, especially when half of it is him talking about how great his life is while his employees are worried if the company will still exist in six months. Did you read your role's description when you were hired? Chances are it's different now, with more work and less compensation. We used to have one giant Elfa sale per year, now with Satish it's every few weeks and always confusing to the customer, who is now trained to wait for them. Training has been drastically reduced. Payroll has been dramatically cut while the workload has risen-like most places you're now expected to do more with less. Company communication is frantic, often last minute and forces you to pivot on a dime. Technological initiatives have been mostly catastrophic, yet the mastermind has been promoted. There are cuts occurring in every sector of the business. Company missed it's 1 billion goal last year yet Satish still moves forward opening new stores. The Preston line is a disaster, especially with so many competitors offering. It's a shame, this company used to really stand out for it's employee first culture and customer focus. Outlook would be that larger format stores will be closed by the end of the year and multiple full-time roles will be merged or disappear completely. The sales have been confusing to customers and corporate offers very little support in the way of properly marketing them. The health of the company can be monitored through the consistent devaluation of the stock price.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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