employer cover photo
employer logo
employer logo

The Container Store

Engaged Employer

All about profit, no care for employees or work environment - Specialist The Container Store Employee Review

1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Met a few cool people to work with

Cons

I have never worked anywhere with such a high turnover rate and so many grumpy and apathetic tenured employees at the same time. Not sure what koolaid some people are being fed to stay for 10+ years at a company with atrocious benefit costs, no raises or incentives, and a skeleton crew of a staff. If you’re not killing yourself for the job and doing 2-3 times the work you should be for barely any pay you’re considered a bad worker. I’ve read that they’ve cut raises and promotions three times in the past decade, and then people are reprimanded for not being motivated. The job is so awful to do that they don’t even describe it accurately when hiring people so that they’ll take the position. They say there’s no money to hire more or give raises yet will turn around and roll out an assumedly high-cost mobile checkout system that is slow, glitchy, and confusing for customers. The products offered can be found at other retailers for lower costs. Putting the lack of sales on the shoulders of staff and making it their sole responsibility to fix while not offering them absolutely anything to do so is just gross. Not sure why the company has taken such a turn but save yourself stress and burnout and don’t work here

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

See reviews by: Helpful|Rating|Date|All