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The Container Store

Engaged Employer

Interview process intense; you get paid $12 an hour because you also have to clean the toilet. - Visual Sales Associate The Container Store Employee Review

3.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The Container Store has an intense interview process. The first interview round was with a group and out of 15 people, I was the only one chosen to move forward. You're asked to role play and sell hangers or capture customers empty-handed as they are walking out the door. I believe I was able to move forward because I reiterated what they were all about from their website. I studied their website in depth, even watched their miscellaneous talks. By the time that interview rolled around, I was prepared and sounded like the smartest candidate there. In the end of the group interview, they asked for a word that describes what you'll contribute to the store. I said COMPASSION. You welcome. Of course the markup of products at TCS is super pricy, which is why you get a 40%. It does help, especially for items that are fairly priced to begin with. TCS hires people with a certain personality. You have to be CULTishly kind. Thus, your colleagues are pretty cool people. Keep in mind, you have to get lucky because sometimes your cohort will have nasty apples, but this is inevitable.

Cons

They don't believe in unions, and if you're one for social justice and equality, TCS unfortunately doesn't care. They pride themselves on paying their staff $12 because you'll be doing the job of 4 people. You have to clean the bathroom, which stinks, but hey, you're getting paid $12 an hour instead of $8, so be thankful is the mentality.

Explore other reviews about The Container Store

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

1
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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