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The Container Store

Engaged Employer

Do not work here - Anonymous employee The Container Store Employee Review

2.0
Feb 29, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was hired by people I liked (they got laid off) and I worked with people I liked (they got laid off). The only true pro is the discount.

Cons

For a company that represents organization, TCS is extremely disorganized. Leadership's solutions to slipping sales are layoffs, cutting 401k contributions, and refusing to provide adequate resources for teams to dig the company out of the HUGE amount of tech debt that they've been in for a decade. Besides the recent financial troubles, there has never been clear paths for career development and teams are often stuck working in silos with little to no communication, even when the teams are all working on similar projects. Projects are usually driven by gut feelings and assumptions of leadership rather than actual data. Pay disparities between the same or similar roles are tens of thousands of dollars. Project expectations and company directions are extremely unclear - often, leadership is throwing ideas at the wall and hoping something will stick. I had high hopes working here, but my expectations have been completely pushed into the ground.

Explore other reviews about The Container Store

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, prioritizes staff safety, and offers several benefits.

Cons

Various online training and creating various accounts just to use one main one.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone from director level on down in my department was great. Very collaborative. Gave you autonomy to do and try new things.

Cons

Where do I start…Sr. Leadership is TERRIBLE. I mean absolutely horrific. No direction and plans were changing at the drop of a dime after the BB&B “merger”. You could feel the shift in the culture, just NASTY attitudes and taking the employees for granted. The new CEO and the rest of Sr. level execs acted like everyone was just expendable workhorses. They touted reopening the headquarters cafe as some awesome benefit so they could bring people back to the office full time. If you’re going to be bullish and require everyone back, have some guts and just do it. But don’t act like a cafe is some life changing benefit to get everyone excited. Anyway, blind leading the blind. The merit increase or raises - non existent. No 401k match. Nothing positive because the company is so broke. The new store concept sounds a mess. Save yourself and don’t even apply, let alone accept an offer. Joel Bines is no longer the CEO. He was a great guy and I think he had great ideas. Marcus Lemonis is the new CEO and I would give him a thumbs down.

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