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The Container Store

Engaged Employer

Customer Service - Product Specialist The Container Store Employee Review

3.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The customer service is great and we pride ourselves at being the best.

Cons

We don’t always have enough people to help everyone.

Explore other reviews about The Container Store

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

1.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the pros went out the window with new management

Cons

-Full return back to office- immediately! - Leadership believes you should be available whenever they want to have a conversation -Zero direction at all times -The culture is what made TCS great, that’s gone now

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