Solid Pay But Negative Experience - Transaction Coordinator The RealReal Employee Review

3.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was solid and there was WFH opportunities

Cons

Constant changes in expectations, more and more work every week it seemed. Became impossible to keep up with KPI's to receive solid pay from our incentive structure and the clients we dealt with were insane so it just ended up not being worth the headache even though pay was decent. I know since I worked here they basically revamped the whole team so pay is probably much lower now.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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