The RealReal reviews

2.9

35% would recommend to a friend

(1,594 total reviews)

Rati Sahi Levesque

69% approve of CEO

35% positive business outlook

The RealReal has an employee rating of 2.9 out of 5 stars, based on 1,594 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The RealReal employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

You do not need to work directly with the public, if you are shy it can be a plus Pay is above average for the area.

Cons

Highly political and immature infrastructure that goes pretty high up. Impossible standards for promotion that are designed to function like a carrot-on-a-stick Burnout culture/poor work-life balance and bonuses promised that don’t pay out if their highly buggy internal system, which is not completely accurate, displays your productivity incorrectly No natural light I would ONLY work here if it is not your first job in jewelry and you don’t plan on it being your last.

Viewing 1 - 3 of 1,594 Reviews

Glassdoor has 1,661 The RealReal reviews submitted anonymously by The RealReal employees. Read employee reviews and ratings on Glassdoor to decide if The RealReal is right for you.