Sales Rep Review - Senior Luxury consignment executive The RealReal Employee Review

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and ability to manage your own appointments Friendly and supportive coworkers Gas and mileage reimbursement for travel Straightforward job once you learn the process Opportunity to work with luxury items and interesting clients

Cons

Constantly increasing quotas: Sales targets are raised frequently, which can make it difficult to keep up and feel like goals are always moving. Micromanagement: There is a heavy focus on metrics and tracking that can sometimes feel excessive. Significant driving required: The role requires a large amount of travel between appointments, which can be exhausting over time. Bonus structure can feel unrealistic: Incentives and bonus targets are often very difficult to achieve consistently. Changes to incentives: Some perks and rewards have been reduced over time (for example, incentives that used to be gift cards have been replaced with smaller branded merchandise rewards). Compensation adjustments: Pay structures and incentives have changed over time, which can make compensation feel less competitive. Operational challenges with consignments: Employees often have to manage client frustrations around pricing decisions, lost items, or processing delays that are outside of their control. Client retention challenges: Some clients choose not to consign again due to company pricing strategies or policies rather than the relationship with the account manager. Limited PTO and difficulty taking time off: PTO is limited, especially early on, and it can be difficult to get time approved due to scheduling demands. Time off around holidays can be particularly challenging to secure. Limited growth opportunities: The career path for sales reps is fairly narrow. Promotions are primarily tied to hitting large lifetime sales thresholds (such as Senior and Elite levels), and opportunities beyond those roles can be limited. While management paths exist, internal promotions are not always common.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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