High pay offset by disorganization and long shifts - Operations Specialist The RealReal Employee Review

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

When you don't reach your goal, they do get on you/

Working with designer items and high-value clients might sound appealing at first, but the overall experience fell far short of expectations. The environment and management made it difficult to enjoy what could have been a great role.

Constant driving and long hours, including weekends, just to attempt hitting unrealistic quotas. Pay is low for the workload and expectations, with heavy micromanagement throughout. High turnover is a clear issue—many inherited clients complained about inconsistency, lost items, and lack of follow-through. The culture feels cliquey and unprofessional, and the company’s polished linkedin image does not match the actual day-to-day experience.