An ok in between job while you find something much better - Authenticator The RealReal Employee Review

2.0
Mar 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Subsidizes lunch Free bagels on Friday and Saturday Flexible work schedule

Cons

Worst place I've ever worked at. There's a reason why the reviews are as low as they are and why this company has never made it on the list of best places to work. Management is the worst, especially the manager of the authentication(formally copywriting) department, he does not take an interest in his employee and basically just stays in his office all day and has his AM's handle everything. The quotas are unrealistic to hit, the proof is in the fact that there is a high turnover rate and only about less than half of the copywriter hit their goals. if you need further proof look at the article CNBC did where previous employees spoke up about almost everything. When you go to management for help, they will only be willing to train you in another category that might be easier for you if you are one of their favorites. The CEO Julie is either delusional about what's going on or she does not care. They truly make you feel as if you don't matter and you're just a number. In November we had a focus group where are of the copywriting employees expressed their concerns of the company and the things that they wished to change but it was all for nothing as the things that were at the top of our concerns ( lower quota, mangers that actually cared, etc) were not changed. It's as if they did that for us to shut up for a while. The managers constantly lie and trick us about incentives that they will give us if we meet our goal just to later backtrack. Oh and don't expect HR to care either, I had a concern and the manager, told me he would talk to me about it once he looked into it and never did. BTW if you have allergies to pet dander, dust, etc do not work here, it's super dusty and the clothing that you have to SKU often comes from people who own pets. You will literally have to take a pill every day.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

1
See reviews by: Helpful|Rating|Date|All