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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Koolaid Tasted Rough - Anonymous employee Toast Inc Employee Review

      2.0
      Sep 13, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH Abilities Decent Benefits Cool Events (if in office) Equity Sweet Swag

      Cons

      Growing way to quickly High Turnover (Making is harder to complete jobs) Team mis-alignement Product Stability

      avatar
      Toast Inc Response
      7y
      Thank you for the candid feedback. With all the growth that we've been experiencing, there is definitely room for improvement around internal communication and alignment. We are actively working to address many of the pain points that come with hypergrowth by building a more robust technological ecosystem, re-focusing on quality and stability, and running more management development trainings and leadership offsites. We care deeply about building a company culture that reflects our values and are diligently working to address many of the points mentioned in this review. If you would like to discuss in person, please do not hesitate to reach out. - Jackie Steele, Sr. Director, People & Culture

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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