Leadership Measuring the Wrong Things in the Workplace - Engineering Director Toast Inc Employee Review

3.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Executive leaders are really empathetic and driven. They pay good salaries. Company is still growing and there is a chance to emerge as a profitable company.

Cons

Fintech management style is demotivating. There was a lack of empathy and appreciation for employees, and the focus was solely on meeting un-attainable deadlines. Number of lines coded is the only measure of impact. One person calls all shots kind of environment. Verbal abuse is common from the leaders. Few good managers left already and more will follow if practice continues. New joiners avoid Fintech. This style of management is not effective for knowledge workers.

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Toast Inc Response
2y
Thank you for sharing your review and dedicating your time to Toast. I regret that you faced challenges during your tenure, as this doesn't reflect our values or the intended employee experience. Your feedback is valuable, and I'll ensure it reaches the team. Wishing you the best in your future endeavors. - Robert McGarry, SVP of Engineering.

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
6d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

-it can be flexible just depending on who your manager is -well developed tams can be self sustaining and bring you to quota every month -nice perks like monthly stipends

Cons

-onboarding can be awful if you don't have the right person on your team -so many sales trainings and they don't always make sense

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