Great company culture and tech, but Chennai leadership needs serious attention - Software Engineer Toast Inc Employee Review

4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Excellent compensation and employee benefits — including lunch, cab, wellness leaves, insurance, and stock options - Up-to-date tech stack with a strong focus on modern frameworks and tools - Management supports staying current with tech trends and encourages continuous learning - Access to AI tools and platforms to boost individual productivity and career growth - Overall, a great place to work if you’re aligned with the right team and location

Cons

- The Chennai office has experienced significant attrition due to recent local leadership changes - Some new leaders have created a toxic environment by frequently undermining and disrespecting the efforts of the existing team - Morale has dropped sharply as multiple experienced contributors have been pushed out or felt forced to leave - Communication from certain individuals in local leadership has been consistently demotivating and unprofessional, with public criticism that borders on personal - There appears to be a power dynamic where a few individuals have formed a clique, creating an unhealthy working environment for others

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
6d
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

-it can be flexible just depending on who your manager is -well developed tams can be self sustaining and bring you to quota every month -nice perks like monthly stipends

Cons

-onboarding can be awful if you don't have the right person on your team -so many sales trainings and they don't always make sense

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