Bad managment and working atmosphere, good that they don't require any experience. - Linux Technical Support Touch Support Employee Review

3.0
Jun 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Don't require any experience to start working there. If you don't have any Linux experience it's a good place to gain some quickly as it is a fast paced environment. No dress code.

Cons

Pay is to low. To much pushing of stats, you are forced to make generic replies to tickets that don't contribute anything to resolve the issue and are just there to game the stats. Management and HR are not doing a good job, also a lot of reviews here seem to be written by management or HR, even when they do talk to employees it is obvious they are just doing it to satisfy form and are not listening to what is said. Most people leave inside 1-2 years so not much experienced people to learn from.

Explore other reviews about Touch Support

5.0
Jun 17, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

bestttt remote job one can find go for it

Cons

no increment no face interaction

3.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support in the field

Cons

Low pay compared to the field

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