Trader Joe's - Above and beyond | Glassdoor

Employee Review

Employee Review

Helpful (2)

"Above and beyond"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Crew Member & Sign Artist in Manhattan Beach, CA
Current Employee - Crew Member & Sign Artist in Manhattan Beach, CA
Recommends
Positive Outlook
Approves of CEO

Pros

Co workers treat each other like family. Exceptional customer service standards, amazing management & company allows people to shine as individuals

Cons

Some managers have different standards than others which can create confusion as to how to work objectively well.

Advice to Management

Be consistent with advice to crew members and in agreement with store standards.

Other Employee Reviews

Other Employee Reviews

  1. "Fun experience, great benefits, but need to work on management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    + fun environment
    + family-like atmosphere to work in
    + always exploring new culinary products
    + allows you to explore what you're passionate about, whether it be signage, wine, or cheeses.
    + most of the customers are a fun bunch to interact with, and it's easy to start conversations about new products or returning favorites. I've only had a few unpleasant interactions, and management was always there to help when a few customers were less than pleasant.

    Cons

    + Disorganized and slightly chaotic work environment, especially on high volume days.
    + Management needs to work on delegating tasks to crew members.
    + The store needs to revisit core values and boost store morale.

    Advice to Management

    Most managers are on the floor themselves working product, which is nice but ultimately, their position is to manage, not do crew work for the entire duration of their shift.


  2. Helpful (3)

    "Palmdale Worst Store Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Palmdale, CA
    Current Employee - Crew Member in Palmdale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Trader Joe's part-time

    Pros

    Crew members (part timers) relationships with one another are great. Very friendly personable, and willing to put in a team effort. Customers are generally nice at most Trader Joes because of crew member attitude. It's infectious.

    Cons

    Mate managers ("assistant managers") are petty and if they don't get their ego stroked they'll wrote you up and put bad words in your "file." Whether you've had a bad or good customer interaction, weren't hustling enough etc. it's very insidious---and the discriminatory attitude the Palmdale store employs in upper management is bound to be sue worthy. It's honestly atrocious in 2016 in California.

    Advice to Management

    Petty, power hungry, racist, biased, overtly inappropriately religious---all words I could use to describe most management there. I would have no advice other than to get rid of them all and start fresh.

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