2.0
Feb 7, 2017
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
401K, Comp/PTO,Co-Workers, Various shifts available. Lot's of openings in the company
Cons
Overly rigid micromanagement. They will constantly ask you why you were 30 seconds late getting back from break. Customers will be verbally abusive with Customer Service Reps, but Supervisors won't allow you to transfer calls. Customers are frequently mischarged and have to jump through hoops just to get back money they never should have been charged.