Pros
Pay is okay for Chicago, but could be a bit higher. They have pre-tax deductions for transit including CTA, Metra, PACE, and NICTD. You get a fair amount of days off each year, and for the most part everyone is a pleasure to work with. They're in the middle of remodeling the main corporate office in Chicago to an 'open floor' style in order to combine their three Chicago offices in to one. It makes collaborating much easier than being stuck in a cube all day.
Cons
As the title says, 'not my job, not my problem' is the attitude a good chunk of people have here. If a roadblock is encountered during a project everyone runs in circles trying to figure who is responsible for that piece and have them fix it, rather that fixing it themselves, even though it would take less time in the long run. The lack of motivation to go above and beyond is partially responsible for this in my mind. There isn't much in terms of incentives for non-sales positions. I've seen people asleep in conference rooms or reading books for hours on end. Instead some individuals get on a power trip and knock co-workers for the smallest things, even though they are far from perfect, and parts of the corporate office at times resembles a frat house. Be prepared to not be able to focus on doing your job without the help of headphones. Other cons include: - Poor/lack of training on any and all software systems/applications. It's sink or swim when it comes to software/applications - Lack of defined goals by superiors in projects and for personal development - Information is not shared across the organization, which hinders cross business unit projects - Poor interpersonal skills by employees. Supervisors don't know how to communicate professionally with employees at all. Instead it's very gossipy and full of cliques. Navigating your way around these cliques is an unfortunate part of the job. - Little accountability. People only take responsibility for good things and won't own their mistakes. - In some areas, employees know more than their supervisors when it comes to positions responsibilities and how to execute those tasks.