Updated Jun 1, 2023
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Top Review Highlights by Sentiment
- "Benefits are good but expensive" (in 160 reviews)
- "Work life balance is good" (in 145 reviews)
- "great people to work with and for" (in 143 reviews)
- "Culture is great." (in 93 reviews)
- "Pay is good and you can work remote forever." (in 51 reviews)
- "Poor management needs to change" (in 56 reviews)
- "Low salaries didn't match competitors." (in 34 reviews)
- "Senior leadership spends their time trying to get you out than doing there job and promoting a culture of inclusion." (in 29 reviews)
- "lack of training, limited promotion" (in 17 reviews)
- "Upper management is completely disconnected from reality." (in 13 reviews)
Ratings by Demographics
This rating reflects the overall rating of TransUnion and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Great Culture!!May 31, 2023 - Senior IT Project ManagerRecommendCEO ApprovalBusiness Outlook
The company practice their values in all levels Leadership cares about you and your wellbeing Benefits are great, and keep motivating their employees to improve our skills.
Due the amount of work some days are longer than others.Continue reading
- Former Employee, more than 5 years★★★★★
Overwork is the cultureMay 31, 2023 - Manager in Chicago, ILRecommendCEO ApprovalBusiness Outlook
Good colleagues, but they've mostly left. This was a company I loved working for until 2022.
The biggest con is they've developed a culture of overwork and burnout. I was working 60+ hours a week and was still drowning in work. I often had 20-30 hours of meetings a week in addition to 100 emails a day, even even i was off. Because of this I had no vacation for over 2 years (don't let the flex time off fool you). I asked for help and head count and was denied. When describing my level of burnout to my manager a few months after the request for help, I was told "well, we're all busy." The pay is not great and they absolutely hosed everyone on bonuses this year. You're locked into tiny merit increases unless you have a competitive offer, but at that point you should leave. There is no manager development, so there are people leaders who don't have the skills to develop and guide their teams. They also aren't cultivating future leaders. HR exec came from Walmart, a company not know for their employee-focus, and that worries a lot of people. Multiple acquisitions occured without proper vetting or the experience to handle them, leaving many departments on clean-up duty. Offshoring in cheaper labor markets so not sure of long-term job stability.
- Current Employee★★★★★
Going downhill fastMar 28, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Pros: Decent work/life balance, good FTO, depending on your team. There are some great people here, but they're starting to leave.
Benefits are tanking fast. The prices are going up and the coverage (especially for prescriptions and women’s health) have gone WAY down and get worse every year. The messages that say they care about associate well-being get old when health coverage is such an afterthought. Salaries aren’t on par with other organizations. They’re low for how “lean” TU runs vs. the amount of work expected from each associate. If you question it, managers will tell you it’s more than you’d make somewhere else, but it’s not the case. Bonuses are VERY low. Little accountability for upper management. 360 reviews should be mandatory for certain levels of leadership. They get away with disrespectfulness that would get an associate fired and there are zero safe ways for feedback. If you’re not a developer your technology will suck. Everything is fixed with a bandaid. Rollouts to associates are messy and disorganized. Processes that should be simple and straightforward are over-complicated by change-resistant leadership and outdated tools. The culture is getting bad. It used to be a friendly, laid-back place to work. But the heavy focus on acquisition seems to have diverted focus from maintaining culture. They’ll use this as an excuse to force us back into the office, but the real issue is in the hiring, the overall lack of accountability of management, etc. A lot of negativity has been festering with no remediation, and it’s only going to get worse.Continue reading
- Current Employee, less than 1 year★★★★★
Great company with an awesome work cultureMar 12, 2023 - Data Scientist in Chicago, ILRecommendCEO ApprovalBusiness Outlook
1. My manager and colleagues are excellent humans. They are kind, approachable, and understanding. 2. My work is challenging and engaging . I do a lot of predictive modeling and programming. Almost learn something new every day. 3. There is always room for dialogue. In fact, my manager can be politely told about problems related to work (and he is always quick to resolve them). 4. So far I've only been in the company for less than a year, but I feel like this is a great place to be.
1. The company is still using legacy software (they aren't using the industry standard for ML and AI). This is something the company knows and is trying to overcome. 2. The company has also not migrated fully to the cloud yet. This leads to a lot of IT troubles that can interrupt your work quite frequently. This is something the company knows and is trying to overcome. 3. There are around 3 different project-management softwares that are being used within the company. It's quite confusing to learn/understand each one of them and clock-in the "hours worked" on a regular basis.Continue reading
Thanks for leaving a review! Your feedback helps us continually improve! -Vincent C., Employer Brand Team
- Former Employee★★★★★
Speak up - Not so muchMar 12, 2023 - Global Account ManagerRecommendCEO ApprovalBusiness Outlook
Great colleagues, a good handful of folks that want to grow and are passionate about their work with resources that keep getting cut every year. Most recent leadership communications is cutting out department costs. Nothing new from what other companies are doing - I get it. Except when you hear about how much top leaders are spending.
Be wary of leadership and the many grey areas that are navigated at this company. It is close to impossible to find owners of policies when you have a question on these. It is inevitable for conflicts of interest to rise when the Chief Compliance officer reports to the Chief Legal Officer. Even more when the Chief Legal Officer brought over the Chief Compliance Officer. The risk of this that person does not feel empowered to raise concerns when they involve his/her leader. Leaders should feel empowered to do their job at all levels.Continue reading
- Current Employee, more than 1 year★★★★★
Awesome Place to WorkMay 14, 2023 - Consultant in Los Angeles, CARecommendCEO ApprovalBusiness Outlook
Flexible environment to work. Employee benefits.
Personally, I do not feel there is any downside to working here.
- Current Employee, more than 5 years★★★★★
Be very, very wary of this placeMar 8, 2023 - Vice President in Chicago, ILRecommendCEO ApprovalBusiness Outlook
-Good with permitting remote and hybrid work arrangements -Benefits have historically been good, but are increasingly becoming less valuable and more expensive -Typically pretty good about internal growth, but with a major focus on expense reduction (for everyone but the execs, of course!) that edge is going away -Leaning in heavily into DEI, perhaps too much
-Singular focus on revenue. Nothing else matters. At all. -The executives pay lip service to managing risk, but don't care a lick -Chris Cartwright cares only about making acquisitions, and is a feckless leader in every sense of the word -I've never seen a company that cares less about actually integrating the companies it has acquired, and due diligence in general -Zero accountability for risk management. And I mean absolutely zero. We pay armies of white shoe law firms to make problems go away, but that strategy is becoming less and less effective, and no one cares. At allContinue reading
- Current Employee★★★★★
Good company with awesome benefitsMay 8, 2023 - Senior Application Support Analyst in Atlanta, GARecommendCEO ApprovalBusiness Outlook
Will pay guardsmen and reservists up to 90 days while on order
Large company with little ability to cross train into other areas.
- Current Employee, more than 8 years★★★★★
Death spiralApr 11, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
- Work flexibility and FTO
I agree with other recent reviews that the place is going downhill fast. The thing we hear about most, and what it seems the CEO wants to be his legacy, is D&I. Not growing revenue or shareholder value. D&I. That is our strategy. Not product development or innovation. For that, we just acquire companies that we then struggle to integrate. Now we have too much debt to continue to even do that so we're dead in the water. Analysts and the market agree and our stock has been pummeled. People are so discouraged, it is really sad. I think most people are either actively looking for other opportunities or are just biding their time until they crop up. Completely agree with another reviewer that we need 360 reviews. There are several very senior people in this overly matrixed organization that have no business being there, both from a capability and people skills perspective.Continue reading
- Current Employee, more than 5 years★★★★★
Company going down hill fastApr 5, 2023 - Director in Chicago, ILRecommendCEO ApprovalBusiness Outlook
Good benefits. Pay is good and you can work remote forever.
CEO and CIO along with other leadership do not care about associates. Lots of lip service on townhalls. Company is not meeting profit numbers and cut bonuses by 50% for everyone in 2022/23. Stock has been down for over 2 years and no signs of improving. Company is very disconnected with M&A and international locations. Transunion wants more than half of associates to be offshore in India and has high turnover with India staff. VP of HR is racist and will not recognize all races and nationalities.Continue reading
TransUnion Reviews FAQs
TransUnion has an overall rating of 3.9 out of 5, based on over 1,911 reviews left anonymously by employees. 77% of employees would recommend working at TransUnion to a friend and 74% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
77% of TransUnion employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TransUnion 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TransUnion to be career development, culture, benefits and the cons to be senior leadership, compensation, management.