TransUnion Reviews | Glassdoor

TransUnion Reviews

Updated August 11, 2018
578 reviews

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4.0
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TransUnion President Jim Peck
Jim Peck
319 Ratings

578 Employee Reviews

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Pros
Cons
  • "I shouldn't have had to sacrifice my work-life balance to get promoted" (in 35 reviews)

  • "As with any large company in order to get things done sometimes you have to go through a lot of red tape" (in 19 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Forward thinking culture + great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 3 years)

    Pros

    I've worked at TU for several years. The culture just keeps getting better. Things are fast paced and continuously evolving (which I prefer). You are rewarded by thinking differently and going above and beyond. You are given opportunities to pursue cool projects or work outside your SME area. This usually requires you to work longer hours but gives you the opportunity to gain new skills and round out your career. The people I work with are smart, innovative, and not complacent. I've worked in several environments that don't value their people. This is not one of them and it's what keeps me at TU.

    Cons

    We are growing quickly and there's a lot happening. This isn't the company for you if you don't like change and to evolve. You have to be willing to ask questions and move the needle forward. If not, you will likely find this place frustrating.

    TransUnion Response

    Jul 5, 2018 – EVP, Human Resources

    Feedback like this is so great to read! We've worked hard over the past few years to continually improve our culture, and I'm glad to hear you've seen and felt the difference. It’s true things move... More


  2. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time

    Pros

    -Great Place to work
    - Great People
    - Great Place to learn and grow

    Cons

    - Need to have more benefit

  3. "Great culture and global aspirations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than 3 years)

    Pros

    Some of the brightest business leaders
    Amazing benefits and fair pay
    Global vision and investments in high growth product areas
    Great set of peers

    Cons

    Legacy leadership in certain Sales and Product areas is not a fit for the new vision of the company - when competing against venture backed competitors with Sillicon Valley DNA must adapt accordingly

    Advice to Management

    Keep up the great work - bit of work to create more nimble sales and product groups to match strategic vision


  4. "Thriving company, great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time

    Pros

    Rapidly growing company with no end in sight. Treats employees well. Generous 401K. Excellent location across from Union Station. Just introduced Flexible Time Off (no set amount of vacation days; take vacation days as desired). Matches charitable contributions 1:1. Terrific subsidized employee cafeteria. Nice office amenities includes well-appointed kitchen / break rooms, free coffee, height-adjusting desks, massage chairs, ping pong, foosball table, subsidized vending machines.

    Cons

    Space is getting a little tight in the TransUnion Building at 555 W. Adams. Apparently they are pouring over options.

    Advice to Management

    Agile is a fine System Development Methodology, but it doesn't substitute for direct input from the vertical business that depends on in-house applications.

    TransUnion Response

    Aug 2, 2018 – CTO

    Thank you for sharing your positive experience. I'm glad to see you're taking advantage of the perks and amenities we've built in the last few years. We're still on a journey with agile and a... More


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 3 years)

    Pros

    TransUnion is a great place to work. The people are amazingly talented and invested in delivering innovative solutions to our customers. People are down to earth, collaborative and fun to work with. In addition to ensuring we delight and satisfy our customers, there is tremendous focus on developing people and their capabilities, skills and talents. There is opportunity to grow your career in multiple directions, and the leadership team in invested in growing people. TransUnion also has a competitive benefits package.

    Cons

    The overall goals and objectives are extremely lofty which puts a significant amount of pressure on work life balance. In addition, there is a lot of focus on brand perception by others and the market which occasionally results in some weird behavior.

    TransUnion Response

    Aug 13, 2018 – EVP, Human Resources

    I’m so happy to hear that you are having such a positive experience here at TransUnion. It’s true – we set the bar high for our customers and consumers, and this means our people work really hard to... More


  6. "Customer Support"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TransUnion full-time

    Pros

    Great Benefits and many perks

    Cons

    None, managers are great and helpful

    TransUnion Response

    Aug 1, 2018 – Global Talent Attraction and Engagement Manager

    Thank you for sharing your positive outlook during your time at TU!


  7. "Great company - Operations needs new vision and accountability from management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TransUnion full-time

    Pros

    Treats their people well and has decent benefits

    Cons

    Operations needs new management. The old guard is still living in the 20th century.

    TransUnion Response

    Aug 13, 2018 – EVP, Human Resources

    It's great to hear you're feeling taken care of at TU. We've gotten some really great feedback about our new Flexible Time Off (FTO) benefit, and we'll continue to invest in benefit offerings that... More

  8. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time

    Pros

    A great place to work. Flexible time off and really friendly atmosphere

    Cons

    Each team works in their own bubble and not much career development training is provided

    TransUnion Response

    Aug 13, 2018 – EVP, Human Resources

    Thanks for taking time to share your thoughts. I'm glad to hear you think TransUnion is a great place to work - I have to say, I really love our company and our people too. Career development is a... More


  9. "Great company overall but horrible mid level management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenwood Village, Arapahoe, CO
    Former Employee - Anonymous Employee in Greenwood Village, Arapahoe, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TransUnion full-time (Less than a year)

    Pros

    Benefits are great and most people are nice to work with

    Cons

    TU overall is a great company to work for, but the Greenwood village office not so much. There is too much high school drama and politics. Mid level managers pick and choose who they want to be nice too and there is a alot of favoritism. The atmosphere as was stated is like high school. When you try to be innovative your ideas are shot down and they make you feel like you're less then adequate. Mid level managers promote a hostile work environment and HR does not help. You have people in positions from an aquired company that shouldnt be there anymore because they do not promote TU values. The turn over at that office is very high and some people dont say anything because they need their jobs.

    Advice to Management

    Start to clear your house. Its really dirty


  10. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 10 years)

    Pros

    Unlimited FTOs, Great Salary and perks , Your job is not going anywhere if you work hard . You can retire from here whenever you want especially if you are technical .

    Cons

    If you are a middle manager , it is not just your work but how much you suck up to your management will determine if you would continue to be at work, get promoted or get fired.

    Advice to Management

    Agile and hard deadlines don't go together. Scrum masters who have no technical knowhow are useless. Just being SAFE certified does not help. Tech Leads should be scrum masters by default and all non-technical scrum masters should be fired right away.

    TransUnion Response

    Aug 2, 2018 – CTO

    Thank you for your dedication and 10+ years at TransUnion. We've been on quite a journey and with that have worked hard to give our people perks and benefits that matter. While best practices require... More


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