TransUnion Reviews | Glassdoor

TransUnion Reviews

Updated May 23, 2018
555 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TransUnion President Jim Peck
Jim Peck
303 Ratings

555 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • I shouldn't have had to sacrifice my work-life balance to get promoted (in 33 reviews)

  • As with any large company in order to get things done sometimes you have to go through a lot of red tape (in 19 reviews)

More Pros and Cons

  1. "Analyst, Batch Credit Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst, Batch Credit Services in Chicago, IL
    Current Employee - Analyst, Batch Credit Services in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (Less than a year)

    Pros

    - Fun Environment
    - Amazing Benefits ( PTO, FTO, 401k, ETC...)
    - Cafeteria
    - Gym
    - Work Load
    - Work/Life Balance
    - Game Rooms
    - Massage Chairs
    - Right across Union Station

    Cons

    As of now no Cons!

    Advice to Management

    Keep up the great work!


  2. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 3 years)

    Pros

    Great Place to Work, excellent opportunity

    Cons

    Fast Paced Working Environment, not many cons...

    Advice to Management

    Transparency

    TransUnion Response

    May 21, 2018 – Global Talent Attraction and Engagement Manager

    We love seeing your positive outlook as a TransUnion associate! I’m glad your experience has been great and that you’re willing to write about it. Thanks for the feedback!

  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 5 years)

    Pros

    Great benefits, solid management, very ethical approach to business, people matter at this company.

    Cons

    I really can't think of a bad thing to say about the company.

    Advice to Management

    Keep it up!

    TransUnion Response

    May 21, 2018 – Global Talent Attraction and Engagement Manager

    It’s exciting to hear how passionate you are about working at TU! Thanks for sharing your review.


  4. "The potential for greatness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than a year)

    Pros

    Transunion has a great company culture, amazing benefits, good pay.
    They are innovative and the business is expanding and growing.
    Upper management is honest and in a town hall the CEO even admitted publicly he had made some mistakes, and I really respect that.
    If you have experience in the financial services industry and understand that for every 5 minutes of actual work you will need to do 3 hours of virtual paperwork and attend 6 hours of meetings, this place is perfect for you.
    It can be a really exciting time to work in some parts of the organization.

    Cons

    Right now is a really horrible time to work in some departments.
    Avoid any "technology" based job at this company, they reek of "burn and churn."
    Management loves knee-jerk reactions.

    Advice to Management

    Slow down on Mergers and Acquisitions and shore up the foundation instead of applying super-glue to make the house of cards taller.


  5. Helpful (4)

    "Tenure above talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Chicago, IL
    Former Employee - Senior Director in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than 3 years)

    Pros

    TransUnion associates are generally very friendly, kind people who are well-intentioned. Work-life balance is strong for most of the organization. Because people stay forever, there are many associates who have great perspective and strong networks across the org, making them invaluable partners.

    Cons

    People stay at TransUnion forever- This leads to complacency and stagnation across the organization. Change is slow-moving and some of the work done is incompetent, bordering on negligent. There is no path to promotion or growth in many cases, as the rungs above you on the corporate ladder are filled with people who've been there 20 and 30 years in some cases.

    Advice to Management

    If there is a desire to innovate and move TU forward as an information company, there has to be a serious eye taken to the dead weight of people in the org who are there because they've always been there, not because they're good. Additionally, feedback mechanisms need to be put in place- There are no opportunities or encouragement to provide feedback on managers or peers, meaning even developmental feedback that could make the org better is poorly or never received.


  6. Helpful (2)

    "Overall ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TransUnion (More than a year)

    Pros

    Flexible work timings
    Leave policy is nice

    Cons

    Most people do not know about professional code writing
    Top heavy structure (A developer will be superseded by at least 4-5 managers)
    clueless managers (email managers with no technical expertise)
    Ad hoc work assignment even though claiming to be agile

    Advice to Management

    Grow up and cut the flab


  7. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TransUnion full-time (More than 5 years)

    Pros

    Really good work-life balance and benefits.

    Cons

    Abusive languages are used by middle and senior management towards their counterparts and politics. But this is like everywhere.

    Top heavy structure and no promotion path. If you want to go up, you need to bid those who been here more than 20 years and obviously they are not going to leave anytime soon. Plus, a lot people were hired because they are the C-level's families.

    Advice to Management

    Be kind to one another and please FIX the promotion path issue.

  8. Helpful (1)

    "If you can stomach the politics"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent health plan benefits package.

    Cons

    Highly political organization with very aggressive leaders in certain roles.

    TransUnion Response

    May 21, 2018 – Global Talent Attraction and Engagement Manager

    Thank you for sharing your experience; TransUnion values your opinion. If you’d like to speak with someone about your review, please send us an email at LifeAtTU@transunion.com.


  9. "Wonderful company and wonderful people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Englewood, CO
    Former Employee - Senior Product Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TransUnion full-time (More than 3 years)

    Pros

    TransUnion is a wonderful company. The group I worked in was certainly a smaller part of the larger TransUnion but this is the first time in my career I felt the company really did "care" about people and care about being good social stewards. Honestly, I didn't think I cared about the social steward piece but something about the vibe it gave to the culture was great.

    The pay is competitive and there have been misc bonuses for each of the years I was there - from "cash awards" that were actually meaningful sums, to 401k awards. The people I worked with were genuinely good people and I miss working with them. Work life balance was good.

    Finally, the work was challenging and engaging. I found it to be very satisfying and enjoyed my time at TransUnion.

    Cons

    The business unit I was in was one of the smaller ones. It left little room for advancement beyond mid-career level. Otherwise, the major con was lack of maturity in the infosec group that didn't seem to understand how to work into software life cycles and business needs which caused all kinds of problems in trying to run a business that could have been better managed through basic communications.

    Advice to Management

    Keep doing what you're doing. As always, there are opportunities to improve but you're doing great. I would strongly suggest a fresh look at infosec as a left side organization and require them to reach an appropriate level of software understanding and integration with the rest of the organzation and SAFe model.

    TransUnion Response

    May 2, 2018 – CTO

    Thank you for sharing your experience at TransUnion. Our passion extends beyond the business and into the communities where we live and work. I hope during your time at TU you were able to take... More


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TransUnion full-time

    Pros

    Management team, benefits, great people to work with.

    Cons

    Cannot think of any right now

    TransUnion Response

    Apr 27, 2018 – Global Talent Attraction and Engagement Manager

    We love seeing your positive experience as a TransUnion associate! Thank you for finding time to write a review.


Showing 555 of 605 reviews
Reset Filters