Ok place to work - Associate Software Support Specialist Tyler Technologies Employee Review

3.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and down to earth people. I liked my hybrid schedule, but there is talk of sending everyone back to office full time.

Cons

When they switched up management for my team, things went downhill very fast. We lost 3 people on the team within a year. One of whom had been with the company over 10 years.

Explore other reviews about Tyler Technologies

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

- Job security - Learning opportunities

Cons

- Below-average pay for a large company

4.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

BCBS insurance/decent benefits. Good amount of PTO (4 weeks to start, holidays, and 2 floating holidays). WFH M/F and as needed. Solid company so job stability is good as well, which is important in this economy. Flexible in terms of appointments and schedules. Room for growth in your position. Most of mid-level management are kind and open to listening to you.

Cons

Definitely underpays compared to the industry standard across the board. Promises more money is coming year after year, but never delivers - senior management is the roadblock here - may not be the case for all departments though. Promotion does not always equal significant/decent pay raise. No sick days - lumped in with PTO instead. However, you can WFH when sick/as needed. Recently changed health insurance to no longer cover diagnostic testing/bloodwork at 100%, so you may get hit with a couple hundred dollar bill.

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