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US Postal Service

Is this your company?

Disappointing. - Mail Handler US Postal Service Employee Review

2.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

If you're a regular employee, you have it good. Decent salary, benefits, lots of holidays off and vacation time. Overtime is plentiful.

Cons

Where to start? At the top with management. I've never seen a place where sexual harassment was tolerated so openly. Decision making was haphazard at best, they literally called overtime 2 minutes before closing times several occasions as most employees were ready to punch out. Safety is a joke, the equipment was so outdated, I used to joke it was probably used by the Pony Express, but everyone knew what I was talking about. The place was filthy, if you dropped a package on the floor, the amount of accumulated dust that kicked up was ridiculous. Some people wore masks, I probably should've as well. The bathrooms were always dirty and smelly and toilets were often clogged and hand driers didn't work. I saw insects several times in the break room. People were generally sloppy, leaving stuff on the floor throughout the building, that I often picked up, but to no purpose. As a casual, all you get is a paycheck and absolutely no respect whatsoever, no matter how hard you work. Each night I came to work, and I missed only 1 in 16 months due to illness, I had no idea what I'd be doing or what part of the building I'd be working in. In fact, most nights my supervisor wasn't even around upon my arrival to tell me what to do. So I'd wait by his office for him to eventually show up and assign me, sometimes 15 minutes after my shift began. He was ok with me at first, then all of a sudden, without any change I noticed, he began to degrade me and look for mistakes he hoped I'd make to berate me. At my new job, where I will be a supervisor, he taught me one important lesson: how NOT to treat people. Supervisors were basically there to give out assignments to start, then disappear for most of the night, rarely there to answer a question. And I had a few, as a former journalist and one of the few employees with a college degree, I wondered why things worked the way they did unproductively. Any suggestion I had was dismissed out of hand. Other employees told me to just act like a robot and not think. I found this hard to do as a thinking man. Supervisors liked to move people around their area night in and night out, despite the fact that the most productive area was the one where the supervisor kept the same people in the same area night after night, which I pointed out to no effect. All the times I trained new people, placed things in their proper place, even though regular employees didn't bother to or care to do so, or just keep things organized to hopefully run more smoothly, went for naught. Some of the workers worked hard for sure, but many others hid out when they could, filed for overtime even though they didn't do any work during that period, and would sometimes sleep on the job, when they weren't busy playing games with their phones. But if you were a regular, you could pretty much get away with it, and if you weren't, well if you were an attractive female, that certainly didn't hurt either.

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5.0
Dec 17, 2025
Recommend
CEO approval
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Pros

Nice job with not a lot of thinking after you are acclimated.

Cons

Have to learn ins and outs in beginning. You work Sundays and holidays when needed (e.g. Labor Day, Memorial Day, etc). You are not on the "career ladder" per say to become full time, so if that's important to you, choose RCA or CCA instead.

4.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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