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US Postal Service Reviews

Updated February 24, 2018
5,105 reviews

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3.0
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US Postal Service Postmaster General & CEO Megan J. Brennan
Megan J. Brennan
1,039 Ratings

5,105 Employee Reviews

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Pros
  • There is a great pay and benefits package (in 260 reviews)

  • very good pay and oppurtunity for overtime (in 695 reviews)

Cons
  • Long hours during the christmas season (in 312 reviews)

  • No benefits are provided for contractors (in 303 reviews)

More Pros and Cons

  1. "PSE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Postal Service full-time

    Pros

    great job love the people

    Cons

    non at all great pay to work

    Advice to Management

    keep up the good work


  2. Helpful (21)

    "It's a TOTAL different world!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postal Support Employee (PSE) in Jacksonville, FL
    Current Employee - Postal Support Employee (PSE) in Jacksonville, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at US Postal Service full-time (Less than a year)

    Pros

    (PSE at the National Distribution Center-NDC)

    Night differential pay
    Overtime
    Starting pay
    Federal government benefits
    Can lead to a career position
    Super easy work
    10-15 min break every two hours, not including your 30 min lunch break

    Cons

    Mandatory overtime
    Takes YEARS to become a regular career employee
    Management tries to treat you ANY kind of way
    Management tries to talk to you ANY kind of way
    The regulars and management play mind games
    NO ONE cares about you
    They only care about getting the mail out
    They will work you 6 days/week, 12 hour days
    Repetitive work
    Putting up with the attitudes and drama
    EVERYBODY does WHATEVER they want to do and NO ONE is held accountable

    Advice to Management

    I have no advice to management. You could write a 10 page essay and NOTHING would change the cruel environment of the Postal Service.

  3. "Work hard and get paid for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rural Carrier Associate USPS in Roanoke, IL
    Current Employee - Rural Carrier Associate USPS in Roanoke, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at US Postal Service part-time (More than 3 years)

    Pros

    I happen to work out of a small office and have excellent colleagues. We are all friends, even with the Postmaster. I love the work. If you are a hard worker and accuracy and attention to detail are your trademarks, then this is the job for you. As a part time employee (RCA) you qualify for FEDVIP benefits. USPS doesn't help pay for it, but it is worth it, especially dental.

    Cons

    Hard to combine a 2nd job as a Rural Carrier Assistant as you are on call. No accrual of sick or vacation time. Can take a long time before you make it to full time carrier.

    Advice to Management

    Every office is different, but my advice in general is this. Give your employees room to do their job, let them manage themselves if they do their jobs well and you'll reap the benefits. In other words, do not micro manage and treat others the way you would want to be treated. On the other hand, know how and when to manage when things don't go well. Be firm, stand your ground but be respectful.


  4. "Consumer & Industry Contact, Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Baltimore, MD
    Former Employee - Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at US Postal Service full-time (More than 10 years)

    Pros

    Great job and networked with a lot of people. Stable employment, great benefits, retired at age 56 after 35 years of employment

    Cons

    Large corporation where you can get lost in the shuffle and passed over for promotions.

    Advice to Management

    Your greatest assets are the employees.


  5. "Postmaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postmaster in Romulus, NY
    Current Employee - Postmaster in Romulus, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at US Postal Service full-time (More than 10 years)

    Pros

    Forward thinking company with a multitude of opportunities. It's all up to you.

    Cons

    Old Management slow to catch on to the Employee Engagement Program and Postal Pulse Program.

    Advice to Management

    The proof is in your actions.


  6. "Not that bad depending on what you are use to as far a work?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSE Mail Processing Clerk in Deltona, FL
    Current Employee - PSE Mail Processing Clerk in Deltona, FL
    Recommends

    I have been working at US Postal Service full-time (Less than a year)

    Pros

    Pay is good
    Job is easy but is physically demanding if you are not use to it
    Hours are available if you need them
    A good team will always makes the job easier and my coworkers bust their tail on the clock (all Veterans)

    Cons

    Some days are easier than others but the expectation is always the same (time sensitive schedule)
    Rarely will get two consecutive days off
    If you are the newbie you will pretty much have to work Amazon every Sunday

    Advice to Management

    Keep morale high by at least acting like you care about your employees.
    Having a set SOP for how things are done instead of having it depend on the person training said new person.
    Have the ability to allow cross training for other jobs within the post office


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mail Handler in Greenville, SC
    Current Employee - Mail Handler in Greenville, SC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at US Postal Service full-time (More than 5 years)

    Pros

    Good pay, benefits, and union.

    Cons

    Long hours, no family time.

    Advice to Management

    Cut back on the 6 days 12hr shifts it's burning employees out.

  8. "Long Work hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSE Mail Processing Clerk in Fayetteville, NC
    Current Employee - PSE Mail Processing Clerk in Fayetteville, NC

    I have been working at US Postal Service part-time

    Pros

    The Post Office warehouse is where most employees start off part time which is full time (plus) hours. You will work 12 hour days 6 days a week. The money is good because of the long hours with night time diff and over time. Once you get in with the post office it's hard to get fired, so job security is very good.

    Cons

    Very long hours on your feet. 12 hour days for 6 days straight really messes with personal time. This can go on for 3 to 4 years before you become a regular employee.

    Advice to Management

    Management just continue to monitor employees breaks and lunches, if you give them breaks on a regular basis workers won't be so tired and grumpy throughout the night. Good motivational team talks help out a lot because it will make the workers feel good about working for you. Communication is the key, I can't stress that enough. Remember, "Praise them in public, discipline them in private".


  9. Helpful (1)

    "How was it working for the Post Office?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Postal Service full-time

    Pros

    Great pay, job security and lots of overtime hours

    Cons

    Don't get benefits until 1 year of working is completed.

    Advice to Management

    Be more empathetic towards your employees


  10. Helpful (1)

    "Rural Carrier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rural Carrier Associate in Bangor, ME
    Current Employee - Rural Carrier Associate in Bangor, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at US Postal Service part-time (More than a year)

    Pros

    Great people to work with. Great Boss. Steady paycheck. Good interaction with customers.

    Cons

    Lots of policies and procedures that don't make sense and are ignored.

    Advice to Management

    Focus on people, not technology, Give greater autonomy to your local offices and regions. Work on getting Congress out of stifling the potential of the USPS.


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