Great, but could be better - Anonymous employee USO Employee Review

3.0
Jul 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is the most rewarding, fulfilling, purpose-filled job I have ever had. My heart is genuinely full when I'm doing my job. I see the impact our organization makes on a daily basis and it really is meaningful work. I love to see the service members happy and it makes me feel really good when I know we're doing something great for them. Our mission is one that I stand by strongly and believe there are many others within our organization who feel the same way.

Cons

The workplace culture is not always great. We see subpar managers get pushed into higher positions and called "leaders" or moved around to avoid conflict, but nothing really changes. Work-Life balance is not always the best and sometimes I feel like superiors know that they can get away with asking us to do more for the same pay because we care deeply about the service members and the USO mission.

Explore other reviews about USO

5.0
Apr 20, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

I love the uso a lot

Cons

No cons I can think of

3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- entire organization is oriented around the mission - people are empathetic and talented, with many hundreds of years of combined domain expertise - opportunity to serve our military in the way they need it most - a great work from home opportunity while it lasted

Cons

- new CEO is implementing ideas that benefit him more than anyone else - under our new leadership, the USO is implementing a return to office policy that is setting back the organization years - we're a global organization that needs to be distributed and already figured out how to be successful, so the CEO's strategy makes little sense. - he's actually asking people to relocate from all over the world to D.C. so people can use Teams to talk to each other from within the same office instead of from our homes. cool. he's about as out of touch as the current administration, so maybe it'll all work out. - beyond the CEO, things can be slow to move across the organization. process can get in the way of impact. - back to leadership: how exactly are you ensuring the success of the org for the next 85 years? we are killing support for the field without giving them additional resources. make it make sense.

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