Very Opaque and Nepotic processes, HR is very unresponsive- general chaos. - Anonymous employee UST Employee Review

1.0
Apr 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good if you are looking for work at Home and Flexi time sort of arrangement.

Cons

>> Quite a nepotic pro-Keralite culture >> No processes for Goal setting, KRAs, measurement and no 360 degree appraisals >> Everything is there in letter- not followed in spirit -very superficial systems >> No clarity on budgets for projects, sudden changes in reporting leading to confusion during performance ratings >> No escalation system, your manager's word is the last word, No 360 degree feedback >> HR is very slow and unresponsive, they will point you back to your manager for everything, even if the manager himself/herself is the problem >> No whistle blower protection, you are left open to attack if you raise any issue >>No clarity in Vision/ Strategy/Branding/Marketing...just growing through "contacts" >> No differentiation- just another mid-tier IT services company

Explore other reviews about UST

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been working in this company from past 15 years. This is company has lot of opportunities and growth for employees. I started my career as testing engineer and now I become a project manager .

Cons

Need standardization in pay based on industry standards

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the things I value most about UST is the people. I have worked with supportive colleagues and leaders who are approachable and willing to help when needed. If you take ownership of your work and consistently deliver, you are trusted with greater responsibilities rather than being micromanaged. The company offers exposure to global clients, diverse technologies, and teams across different regions, which keeps the work interesting and helps you grow professionally. Learning opportunities are available for those who actively seek them out, and I have always felt encouraged to share ideas and improve the way we work. Like any large organization, your experience will depend on your project and manager, but overall I have found UST to have a collaborative culture where people genuinely work together to solve problems and support each other's success.

Cons

Cons Work life balance can vary depending on the project. Some delivery phases require extended hours, but better planning during peak periods would help.

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